COVID-19 Family Resources

COVID-19 Family Resources
Posted on 06/29/2020
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We recognize that the volume of information being shared during the COVID-19 pandemic has been overwhelming and it can be difficult to know which information is valuable. MHPSD's Student Services team has been gathering articles and resources for families to use during this time. This page will be updated to ensure the most accurate and helpful resources are available to support our families. 

Families and staff are required to do a daily COVID-19 symptom assessment based on the daily health checklist prior to getting on the school bus or entering an MHPSD building. The health check does not need to be signed and handed in each day. 



Wireless internet access: MHPSD is working with Telus to provide wireless internet to families that are unable to access it. Telus and MHPSD came together to provide monthly service, at no cost to families, until students are back into the classroom. No student will be left behind because they don’t have access to the tools and resources that they need for learning. Families are asked to speak with the administrator at their child’s schools if they do not have the financial resources to access wireless internet.


A new virus such as the one that causes COVID-19 can create anxiety and be difficult for children to understand, especially if someone in their school or family is sick, or they see or hear troubling messages on the radio, internet or television. It is normal for children to feel worried or nervous and have questions. It is important to pay attention to their feelings and reactions. How the situation is handled by the adults in their life will impact how children will respond. The following section contains 10 Tips for Supporting Your Child as well as numerous resources to support you as a parent during this time.  


1. Reassure them that the adults in their life are working hard to keep them safe.

2.    2. Let them know it’s okay to feel scared or nervous.

3.    3. Let them know they can ask questions and answer honestly, making sure the information is appropriate for their developmental level. It’s okay not to have all the answers.

4.    4. Remember that children are often listening when you talk to others about COVID-19. It is important to correct misinformation when you become aware of it.

5.    5. Maintain familiar routines where possible to bring a sense of comfort.

6.    6. Establish new routines and a schedule to break up the day at home.

7.    7. Encourage them to talk about their worries or concerns.

8.    8. Explain the events as well as you can and help students/children put information into perspective. Keep students/children informed about what is happening and what may happen at a level that is suitable for their age.

9.    9. Limit media exposure or ensure information being accessed on-line is reputable. Exposure to too much or misinformed resources/media coverage can give students/children an exaggerated view of the risks association with COVID-19.

10.  10. Give children a sense of control by sharing things they can do to help prevent the spread of COVID-19 such as:

·       Wash with soap and water regularly for 20 seconds (long enough to sing the ABC’s) especially after sneezing or coughing; hand sanitizer is a good alternative when you can’t wash your hands right away

·       Keep their hands away from their face and mouth

·       Cough or sneeze into their elbow or a tissue

·       Stay home if they aren’t feeling well

·       Do not share food, eating utensils, dishes, water bottles or cups

·       Stay healthy by eating healthy foods, keeping physically active, and getting enough sleep


Below are some stories and activities that you may wish to share with your child. We would suggest previewing the options below to see which ones are developmentally appropriate for your child.


Please note: If you or your child is in crisis, please go to the Emergency Department at the hospital or call 911. You can also access the following resources:

Kids Help Phone Text CONNECT or 1.800.668.6868

Health link at 811 Note: This line is handling higher than normal call volumes so please be patient or select another option if it is urgent

Distress Centre 403.266.HELP (4357)

Alberta Mental Health Helpline 1.877.303.2642

Medicine Hat Food Bank - Please leave a message. If the mailbox is full, keep calling back and make sure to leave a clear message with your name and phone number. They are providing hampers and delivery to families during this time of need.

403.528.4313 ext. 1 


Alexandra Middle School

Jenna Bentley – 403.581.7671

Connaught School

This school is currently supported by an AHS Mental Health Worker. If your child is not currently receiving supports from Joeleene Brassard (403.529.3500), please contact:

Monique MacDonald – 403.866.7793

Crescent Heights High School

Jenesse Chamberlin – 403.581.7978

Crestwood School

Mary Tulip – 403.866.5873

Dr. Ken Sauer School

Jordan Curliss – 403.866.7790

Dr. Roy Wilson Learning Centre

Britni Chambers – 403.866.4990

Elm Street School

Monique MacDonald – 403.866.7793

Jordan Curliss – 403.866.7790             

George Davison School

Monique MacDonald – 403.866.7793

Herald School

Erin Gerrard-Evjen – 403.878.0764

Medicine Hat High School

Lillian Murphy – 403.866.5609

Medicine Hat Christian School

This school is currently supported by an AHS Mental Health Worker. If your child is not currently receiving supports from Emily Stuart (403.529.3500), please contact:

Lillian Murphy – 403.866.5609

Outreach Programs

Erin Gerrard-Evjen – 403.878.0764

River Heights School

Tannis Bailey – 403.866.4966

Ross Glen School

Erin Gerrard-Evjen – 403.878.0764

Nick Paquin – 403.502.3462

Southview School

Tannis Bailey – 403.866.4966

Vincent Massey School

Mary Tulip – 403.866.5873

Webster Niblock School

Jordan Curliss – 403.866.7790

Division Supports (please contact directly if you are already engaged in services with one of these staff)

Carla Thorogood - 403.866.7804                             

Darrell Willier, First Nation, Métis and Inuit Coordinator   403.979.0503               

Shirley Boomer, First Nation, Métis and Inuit Support Worker            587.343.7979


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